FAQs

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About Addiction Treatment

Amazing Grace Center is committed to providing compassionate, evidence-based treatment for opioid use disorder. We focus on delivering safe, reliable care that supports your recovery, strengthens your mental health, and helps you regain stability.
Our mission is to help individuals achieve lasting recovery through high-quality addiction treatment, personalized support, with respect and in a judgement free environment. We strive to improve the overall quality of life for every person we serve and empower our community in Portsmouth and Scioto County to access hope, healing, and long-term wellness.
We offer comprehensive addiction treatment, including medication-assisted treatment (methadone, buprenorphine, naltrexone), addiction counseling, and supportive services for relapse prevention.
Along with mental health services for depression, anxiety, and other behavioral health conditions. Our team provides medication management, therapy, and resources for complete recovery.
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Medication-assisted treatment also known as Medications for Addiction Treatment (MAT) combines FDA-approved medications like methadone or Buprenorphine (suboxone, brixadi and sublocade) with counseling and supportive care. MAT is an evidence-based approach proven to reduce overdose risk, ease cravings, and improve long-term recovery outcomes.
Yes. Amazing Grace Center offers methadone treatment as part of our medication-assisted treatment program for opioid use disorder. Methadone can help reduce cravings and withdrawal symptoms while supporting long-term recovery and is available for up to 28 days at a time.
Yes. We offer buprenorphine treatment for individuals with opioid use disorder including Suboxone and injectable options like Brixadi and Sublocade. Our providers work with you to determine whether Buprenorphine is the right option based on your needs, history, and goals.
Absolutely. Many people experience both substance use and mental health concerns.
Our integrated approach allows you to receive care for Substance use disorders including opioids, ‍alcohol, cannabis, nicotine, cocaine, methamphetamine, and other addictions like gambling.
Alongside mental health conditions such as depression, anxiety, PTSD, OCD, dementia, bipolar disorder, insomnia, and more.
At the same time, and all in one place. Our goal is to give you the tools, stability, and care you need to reclaim your life.
Yes. Amazing Grace Center provides mental health care for depression, anxiety, and related conditions. We offer psychiatric evaluation, medication management when appropriate, and therapy as part of an integrated treatment plan.
We provide individual addiction counseling and psychotherapy, group therapy, intensive outpatient program (IOP). Our specialized modalities include Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy, motivational interviewing, and trauma-informed therapy.
No. At Amazing Grace Center, we provide judgment-free care rooted in respect, dignity, and compassion. We understand that addiction and mental health challenges are medical conditions, not moral failures. Our team meets you where you are and works with you, not against you. You’ll be treated with honesty, kindness, and support from day one.

Yes, Amazing Grace Center accepts ALL medicaid and medicare plans, and private insurances. We believe treatment should be accessible and affordable. Our team can help you understand your coverage and co-payments. If you’re unsure, give us a call and we’ll walk you through any concerns.
You can still receive care at Amazing Grace Center. If you don’t have insurance, our team will work with you to explore affordable treatment options and available resources. We can discuss self-pay rates, help you apply for Medicaid if you qualify, and guide you toward community programs that may help cover the cost of care.
Lack of insurance should never stop you from getting help. If you’re ready for treatment, we encourage you to call or visit us so we can review your options together and help you take the next step toward recovery.
Yes. Many patients use health savings accounts or flexible spending accounts to cover eligible treatment costs.
Yes, you are welcome to walk in anytime we’re open. We strive to make access to care as easy as possible. We encourage you to call ahead to ask about same-day appointments for our behavioral health services.
Our Addiction Treatment center is located in Portsmouth, Ohio within Scioto County, and we serve clients throughout the surrounding counties.
Our mental health services is available via telehealth from the comfort of your home and also available for eligible patients living nearby in Kentucky, and West Virginia.
Yes. Amazing Grace Center offers telehealth appointments for eligible psychiatric and mental health services when appropriate. Telehealth allows you to meet with our providers from home for follow-up visits, medication management, and mental health care such as treatment for anxiety and depression.
Some services, including certain addiction treatments like methadone dosing, must be provided in person due to federal regulations. Our team will help determine which services can be provided via telehealth and which require an in-person visit, so you receive safe and compliant care.

Yes. Amazing Grace Center complies with federal and state HIPAA regulations and take strict measures to protect your privacy.
All medical records are stored in a secure, encrypted system accessible only to authorized Amazing Grace Center staff. Records are only shared upon your signed consent.
Yes. You have the right to access your medical records at any time. At Amazing Grace Center, we value transparency and patient involvement in care. You can request copies of your records, review your treatment information, and ask questions about anything you don’t understand.
Our team will guide you through the request process and explain what’s included, how long it may take, and any required authorization.
Your privacy is extremely important to us. If you believe your privacy or confidentiality has been violated, you have the right to file a complaint without fear of retaliation.
You may start by contacting Amazing Grace Center directly and asking to speak with our administrative staff. We will review your concern promptly, take it seriously, and work to address it appropriately.
You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights (OCR). Filing a complaint will not affect your access to care or your relationship with our clinic.
We encourage you to speak up. Your trust matters, and we are committed to protecting your confidentiality and addressing concerns with respect and transparency.

Ready to get started?

At Amazing Grace Center, we’re available to help you choose the best treatment for your needs. If you have any questions, Contact us today and let us help you shape a substance-free future.